Privacy Policy

Privacy Policy

Effective Date: 1/3/2025

At Jaza Jaza, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our platform.

By using our website, app, or services, you agree to the terms in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you create an account or make a purchase, we may collect:

• Full name

• Phone number

• Email address

• Delivery address

• Payment details (processed securely via third-party providers)

b) Device & Usage Data

We automatically collect:

• IP address

• Browser type

• Device model and OS

• App usage statistics

• Location data (if enabled)

c) Cookies & Similar Technologies

We use cookies and similar tools to enhance your browsing experience, remember preferences, and track analytics. You can manage cookie settings via your browser.

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate order status and updates

• Respond to inquiries or support requests

• Personalize your shopping experience

• Improve our platform and services

• Prevent fraud and ensure security

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Logistics and delivery partners to fulfill your order

• Payment processors to handle transactions

• Service providers for data analytics, email, or SMS communications

• Regulatory authorities when required by law or in legal proceedings

4. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of promotional messages (you will still receive transactional messages)

• Request a copy of your data

• Disable location sharing and cookies via your device or browser settings

To exercise these rights, contact us at: privacy@jazajaza.com

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, or enforce agreements.

7. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before interacting with them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll notify you through the app or via email. Continued use of the platform indicates acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices:

📧 Email: privacy@jazajaza.com
📞 Phone: +255 XXX XXX XXX
🌐 Website: www.jazajaza.com